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Posted by Markham at 2:00am, 8/14/2010 (CDT) |
This whole issue starts somewhere around the end of last year, 2009. I had discovered that I was still being charged by PowWeb for a hosting price from 2005, which had since dropped to almost half the rate since. I contacted support over this, and eventually decided that, due to the general quality of the hosting service dropping since they got bought out a couple years ago, that I would just set the account to change to domain parking once the web host plan expired, this September, so that I wouldn't loose any domains during the move to a better host. So I did. Or at least I thought I did. Imagine my surprise when I logged in during May to find the following on the account renewal page:

2012? What? I haven't even agreed to renew in 2010 yet! I go over to the billing information page to find out that they are, in fact, billing me on September 9, 2010 for another two years of sub-par hosting. So a week is spent waiting to find out with PowWeb support what is going on, finally leading to this resolution:

So they said I would not be charged for another two years, and my website's hosting plan will expire as expected in September. Yes, this is what I want. Fast forward to today, where I log in to check which day it is that my hosting plan with PowWeb ends and I discover this:

They are still charging me, from the future, for two more years of hosting. What was all that from three months ago? Did that not mean anything? Why is my account still set to renew in 2012 without the option to NOT RENEW IN 2010? To top that off, their front page advertises their current hosting plan:

Let's do a little math here: $3.88 per month for 24 months equals $93.12. The "regular" price of $7.77 per month, which hasn't been a payable price for long over a year now ("limited time only" is longer than "unlimited transfer," apparently), is $186.48 for 24 months. I am being charged $203.28. Divide that by 24 and you get $8.47 per month. What is this? The only thing I can think of is that PowWeb, once famously known for having a stable hosting service for no more than $7.77 per month, has gradually devolved into some sort of scam.





